Sign in to view your CreoPoints balance
Sign in
How to Earn CreoPoints
Earn 1% back in CreoPoints on eligible purchases
Join
Create your CREOSHOP account
Shop
Shop eligible products on CREOSHOP
Earn
Earn CreoPoints with every eligible purchase
How to Redeem CreoPoints
Redeeming your CreoPoints is now easier than ever. Simply sign in, shop and apply your available credit directly from your cart — no codes to copy or enter.
Sign-in
Sign in to your CREOSHOP account to view your available CreoPoints balance.
Shop &
Checkout
Add the products you want to your cart and choose how many CreoPoints to apply
Apply Your Credit
Apply your CreoPoints directly in your cart — no code required
CreoPoints FAQ
Earning CreoPoints
0 questions
How does the CreoPoints program work?
CreoPoints is CREOSHOP’s customer rewards program. You earn store credit on eligible purchases, which can be used toward future orders on CREOSHOP.
How many CreoPoints do I earn?
You earn CreoPoints equal to 1% of the eligible purchase amount for each completed order. Taxes, shipping charges, handling fees, and other service fees are excluded from the calculation.
When will I receive my CreoPoints?
CreoPoints are automatically credited to your account after your order has been successfully processed and completed.
Where can I check my CreoPoints balance?
You can view your available CreoPoints balance on your Account Page or directly in the CreoPoints section of your Cart when signed in.
Using CreoPoints
0 questions
How do I use my CreoPoints?
Simply sign in to your CREOSHOP account and add products to your Cart. In the CreoPoints section, select the amount of available credit you'd like to apply and proceed to Checkout. No voucher or discount code is required.
Do I have to use all of my CreoPoints at once?
No. You can choose how much of your available CreoPoints balance to use on each order. Any unused balance will remain in your account for future purchases, subject to its expiration date.
Can I combine CreoPoints with other discounts?
CreoPoints are applied as store credit toward your order. Their use with promotional offers or other discounts is subject to the applicable promotion terms and checkout restrictions.
What happens to my CreoPoints if I return an order?
If an order purchased using CreoPoints is refunded, the corresponding CreoPoints amount used for that purchase will be automatically restored to your account, based on the refunded amount.
Managing CreoPoints & Vouchers
0 questions
What happens to my CreoPoints if I return an order?
If an order purchased using CreoPoints is refunded, the corresponding CreoPoints amount used for that purchase will be automatically restored to your account, based on the refunded amount.
Do my CreoPoints expire?
Yes. CreoPoints expire 365 days (one year) from the date they are issued if they are not redeemed. Expired CreoPoints cannot be restored or reissued.
Can CreoPoints be transferred to another account?
No. CreoPoints are linked to the account that earned them and cannot be transferred, combined with another account, or exchanged between customers.
